Privacy Policy
Privacy Policy
Last updated: September 12, 2026
This Privacy Policy explains how gosdds.shop collects, uses, stores and discloses personal information when you visit https://gosdds.shop, create an account, place an order, contact us or otherwise use our services.
Where applicable, we handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
Depending on how you interact with us, we may collect the following information.
Contact Information
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Full name.
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Email address.
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Telephone number, if provided.
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Billing address.
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Delivery address.
Order and Transaction Information
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Products ordered.
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Order number.
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Purchase history.
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Payment status.
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Delivery and tracking information.
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Returns, replacements and refunds.
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Customer-service records.
Complete payment card information is processed by authorised payment providers. gosdds.shop does not ordinarily receive or store complete payment card numbers or security codes.
Account Information
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Account username.
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Encrypted password information.
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Shopping cart information.
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Saved preferences.
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Wish-list information.
Device and Usage Information
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IP address.
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Browser and device type.
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Operating system.
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Pages viewed.
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Website interactions.
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Referral information.
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Approximate location derived from an IP address.
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Cookie identifiers.
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Diagnostic and security information.
Communications
We collect information contained in emails, reviews, enquiries, complaints and other communications sent to us.
How We Collect Information
We may collect personal information:
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Directly from you.
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Automatically through cookies and similar technologies.
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From Shopify and integrated ecommerce services.
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From payment processors.
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From delivery and fulfilment providers.
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From fraud-prevention and security providers.
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From customer-support, analytics and advertising services.
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From publicly available sources where permitted by law.
How We Use Personal Information
We may use personal information to:
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Process and fulfil orders.
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Confirm and manage payments.
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Arrange delivery and provide tracking information.
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Process returns, replacements and refunds.
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Respond to enquiries and complaints.
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Maintain customer accounts.
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Detect and prevent fraud, misuse and security incidents.
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Operate, secure and improve the website.
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Personalise the customer experience.
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Maintain accounting and transaction records.
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Meet tax, regulatory and legal obligations.
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Enforce our terms and protect our legal rights.
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Send marketing communications where permitted.
Marketing Communications
We may send promotional communications if you have consented or where otherwise permitted by law.
Marketing messages will identify gosdds.shop and include an unsubscribe method.
You may unsubscribe by following the link in the message or contacting:
We will process valid unsubscribe requests promptly.
Service communications concerning an order, payment, delivery, account or security matter are not marketing communications and may still be sent where necessary.
Cookies and Similar Technologies
We use cookies and similar technologies to:
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Operate essential website functions.
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Maintain account sessions.
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Remember shopping-cart contents and preferences.
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Protect the website against fraud and misuse.
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Measure website performance.
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Understand how visitors use the website.
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Support analytics, personalisation and advertising where permitted.
You may manage cookies through your browser settings and any cookie preference tool available on the website.
Blocking essential cookies may prevent certain website functions from operating correctly.
Disclosure of Personal Information
We may disclose personal information to:
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Shopify and its related service providers.
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Payment processors and financial institutions.
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Warehousing and fulfilment providers.
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Shipping and delivery companies.
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Customer-support platforms.
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Website hosting, security and technical providers.
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Analytics and advertising providers, subject to applicable requirements.
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Accountants, auditors, insurers and professional advisers.
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Courts, government agencies or regulators where legally required.
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A purchaser or successor in connection with a business sale, merger or restructuring.
These recipients may use personal information only for the services they provide or as otherwise permitted by law.
We do not ordinarily sell personal information in exchange for money.
Overseas Processing and Disclosure
Some service providers may process or store personal information outside Australia.
These locations may include Canada, the United States, Singapore and other countries in which Shopify, payment providers, delivery companies, fulfilment providers or technical-service providers operate.
Privacy protections in another country may differ from Australian requirements. Where applicable, we take reasonable steps to ensure overseas disclosures are handled consistently with relevant privacy obligations.
Shopify
Our store is hosted using Shopify.
Shopify may process information required to provide ecommerce hosting, checkout, payment, security, fraud prevention and related services.
Shopify’s handling of personal information is also governed by its applicable privacy documentation.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Complete transactions.
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Provide customer service.
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Maintain accounting and tax records.
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Prevent fraud.
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Resolve disputes.
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Comply with legal obligations.
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Enforce our agreements.
Information may then be securely deleted or de-identified where appropriate.
Information Security
We use reasonable administrative, organisational and technical safeguards designed to protect personal information against loss, misuse, interference, unauthorised access, modification and disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may request access to personal information we hold about you or ask us to correct inaccurate, incomplete or outdated information.
Send requests to:
We may need to verify your identity before completing the request. Access may be refused in limited circumstances permitted by law, in which case we will explain the reason where required.
Privacy Complaints
If you believe your personal information has been mishandled, contact:
Please describe the issue and provide relevant details. We will investigate and respond within a reasonable period.
If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.
Children’s Privacy
Our website is not directed to children under 16.
We do not knowingly collect personal information directly from children under 16 without appropriate consent. If you believe a child has provided personal information to us, please contact us.
Third-Party Links
The website may contain links to independently operated websites.
We are not responsible for the privacy or security practices of those websites. Customers should review the applicable third-party privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our services, practices or legal obligations.
The updated version will be published on this page with a revised “Last updated” date.
Contact
Privacy enquiries and requests:
Website:
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